TERMS & CONDITIONS
Please read the following terms and conditions before using this site.
SHIPPING & DELIVERY
We at All For Kiddiz use Australia Post to deliver your items within Australia.
All Items will be shipped after payment has been received and cleared. We charge a flat rate shipping cost of $10.00 per order, and $15.00 Express Shipping. *Flat rate shipping applies to all products under 3kg, additional charges may be applicable for bulky items and we will contact you accordingly.
We endeavour to have all products on our website available for immediate delivery (unless marked pre-order) on occasions some items may be out of stock. You will be contacted immediately in this instance and we will either order the item in for you or suggest an alternative.
Our parcels are sent with couriers and tracking details will be provided. Deliveries are marked Authority To Leave which means the courier will leave your package in a safe place. Please contact us if a 'safe place' is not available and we will amend this.
We are not responsible for shipping delays, incorrectly addressed parcels or lost goods. We will endeavour to assist you, should we need to contact our shipping partners.
We accept Visa and Master Card. All prices shown include GST.
RETURNS & EXCHANGES
We understand shopping online has it's difficulties and that sometimes that item may not be perfect for you.
For all online orders we are happy to exchange, provide a credit note or a refund. In the event an item arrives and you are not satisfied, please contact us within 7 days from delivery. This applies to full priced apparel items only.
All returns must be unused, with swing tags attached, and in original condition.
The customer is responsible for all costs incurred in returning parcels to All For Kiddiz, and an additional charge will apply to return the exchanged item to the customer.
-For exchanges please return to us and we will pay for return shipping.
-For store credit please return to us and we will issue a store credit.
-*For refunds the original shipping fee is non refundable and a $10 shipping fee will be deducted from your refund.
All products are thoroughly checked prior to dispatch. Should a product be faulty please email us immediately at allforkiddiz@optusnet.com.au and provide photos showing the defect. In accordance with the ACCC if the item has a minor flaw then we have the right to repair the fault and return back to you. If unable to be repaired a replacement item that matches the original purchase will be provided. Refunds will only be provided in the event that a major problem exists.
Strictly no returns or exchanges on sale or discounted items.
In the event a refund is issued the original shipping fee is not refundable unless we are responsible for the return.
Should you wish to discuss any aspect of your order please contact us during office hours.
Please contact us by phone 02 95692255, by email allforkiddiz@optusnet.com.au. To return your product you should send mail to All For Kiddiz, 163 Parramatta rd, Annandale, 2038.
To start a return or exchange, please head to the Return & Exchange page and complete the necessary requirements.